ISTQB Certified Tester - Usability Testing
This specialist course is designed to teach participants the essentials of usability and how to effectively evaluate usability, user experience and accessibility. You will learn how to plan and prepare for usability testing and select the most appropriate testing location and participants. After understanding the application of usability reviews, testing and surveys you will be able to propose the most effective usability testing approach.
This course is ideal for testers experienced with the development of web-based, PC, and client-server applications, entry-level testers with an interest in usability testing, and experienced developers with a lot to a little knowledge of testing who work in UI development. Testers, test analysts, test engineers, test consultants, test managers, user acceptance testers, and software developers working on usability issues will find this course useful, informative, and fun. We suggest that attendees hold the ISTQB Foundation Level certificate, especially if they intend to take the ISTQB Usability Tester exam, but non-certificate holders can benefit from the course.
By the end of this course, an attendee should be able to:
- Understand the basic concepts of usability and usability testing.
- Identify and classify the severity of usability risks and potential accessibility violations in a given product at any stage of a development cycle.
- Cite relevant standards for usability, user experience, and accessibility and verify their implementation in a given product.
- Set up procedures so that stated usability, user experience and accessibility goals may be verified in practice for a given product.
- Design and monitor the implementation of a test plan for achieving stated usability, user experience and accessibility goals.
- Explain the rationale, process and results of usability, user experience and accessibility evaluations to non-specialist stakeholders.
- Testers
- Developers
- Designers
- Usability engineers
ISTQB® Certification & Exam
The International Software Testing Qualifications Board (ISTQB) is the world's most widely-recognized certification of software testing skills and knowledge. Founded in 2002, the ISTQB is is a not-for-profit association that has issued more than 750,000 certifications in 129 countries around the globe. The ISTQB Software Tester Certification—Foundation Level (CTFL) is a prerequisite for the ISTQB Usability Testing (ISTQB CTFL-UT) exam. In order to be eligible to take this exam, potential examinees must submit proof of Certified Tester—Foundation Level (CTFL) certification.
For public virtual classes, the ISTQB Usability Testing (ISTQB CTFL-UT) exam is an additional fee and is not included in the course price. You have the option to add on this exam voucher when you register for the class. If you choose to add on the exam voucher, it will be emailed to you upon completion of the course. If you do not choose to add-on the voucher when purchasing this class, you must reach out to an exam provider directly if you wish to take an exam later.*
*This purchase does NOT fall under our Coveros guarantee of retaking the class if you do not pass the exam within 30 days of taking the class. This purchase includes just one (1) exam voucher. All additional vouchers will need to be purchased with an exam provider.
- Usability Test Plan
- Usability Test Script
- Usability Test Tasks
- Test Location
- Usability Test Lab
- Pilot Usability Test Session
Analysis of Findings
Communicate Results and Findings
- Results
- Usability Findings
- Selling Findings to Stakeholders
- Usability Test Report
- Best Practices in Usability Test Reporting
Challenges and Frequent Mistakes
Step-By-Step Approach to User Surveys
Standardized Questionnaires
- Selecting a Usability Evaluation Method
- Selecting a User Experience Evaluation Method
- Selecting an Accessibility Evaluation Method
Moderator and Note-Taker
- Easy course access: Attend training right from your computer and easily connect your audio via computer or phone. Easy and quick access fits todayís working style and eliminates expensive travel and long days in the classroom.
- Live, expert instruction: Instructors are sought-after practitioners, highly-experienced in the industry who deliver a professional learning experience in real-time.
- Valuable course materials: Courses cover the same professional content as our classroom training, and students have direct access to valuable materials.
- Rich virtual learning environment: A variety of tools are built in to the learning platform to engage learners through dynamic delivery and to facilitate a multi-directional flow of information.
- Hands-on exercises: An essential component to any learning experience is applying what you have learned. Using the latest technology, your instructor can provide hands-on exercises, group activities, and breakout sessions.
- Real-time communication: Communicate real-time directly with the instructor. Ask questions, provide comments, and participate in the class discussions.
- Peer interaction: Networking with peers has always been a valuable part of any classroom training. Live Virtual training gives you the opportunity to interact with and learn from the other attendees during breakout sessions, course lecture, and Q&A.
- Small class size: Live Virtual courses are limited in small class size to ensure an opportunity for personal interaction.
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