Quality and Testing Measures and Metrics

 

To be most effective, leaders—such as development and testing managers, ScrumMasters, product owners, and IT managers—need metrics to help direct their efforts and make informed recommendations about the software’s release readiness and associated risks. Because one important evaluation activity is to “measure” the quality of the software, the progress and results of both development and testing must be measured. Collecting, analyzing, and using metrics are complicated because developers and testers often are concerned that the metrics will be used against them.

 

In this course, you will create your own metrics plan, establish the guidelines for developing a quality and test measurement program, identify rules of thumb for metrics information, and learn how to avoid “metrics dysfunction.” This course addresses common metrics—measures of product quality, defect removal efficiency, defect density, defect arrival rate, testing status, and more.

 

Providing timely and accurate quality and release readiness information to project stakeholders is one of the most important values of testing. As a byproduct of testing efforts, the team(s) and team leaders need to continually measure and report the status and quality of the products and features under development. At the same time, they should measure test effectiveness as a guide for improving testing practices. The team and its leaders must determine when to stop testing and fixing bugs—and release the product. Because a key component of testing is measuring the quality of the software product, team leaders and other key stakeholders need timely information related to the entire software development activity.

 

This course provides foundational information on planning, selecting, and implementing metrics and measures for your team or organization. The course walks you through the creation of a measurement and metrics plan tailored to your organization. Anyone responsible for defining and reporting process and product measures for testing efforts—software and test managers; project managers; ScrumMasters; development or test leaders, those in testing roles, and QA personnel—can benefit from this course.

 

Coveros recommends this course to help prepare you for Advanced Tester Certification—Test Managers course and certification exam.