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ISTQB Certified Tester - Usability Testing

Preparation for the ISTQB Usability Testing exam

istqb-certification

Accredited training for the ISTQB® Usability Testing (CT-UT) certification. This specialist course is designed to teach participants the essentials of usability and how to effectively evaluate usability, user experience, and accessibility.

Upcoming Classes

Dates
Mode
Location
Event
Venue
Aug 17Aug 18, 2022
Virtual Classroom
Virtual Classroom
Anywhere
Select a learning mode button (Public, Live Virtual, etc.) for pricing, details, and a downloadable fact sheet.
Description

This specialist course is designed to teach participants the essentials of usability and how to effectively evaluate usability, user experience and accessibility. You will learn how to plan and prepare for usability testing and select the most appropriate testing location and participants. After understanding the application of usability reviews, testing and surveys you will be able to propose the most effective usability testing approach.

This course is ideal for testers experienced with the development of web-based, PC, and client-server applications, entry-level testers with an interest in usability testing, and experienced developers with a lot to a little knowledge of testing who work in UI development. Testers, test analysts, test engineers, test consultants, test managers, user acceptance testers, and software developers working on usability issues will find this course useful, informative, and fun. We suggest that attendees hold the ISTQB Foundation Level certificate, especially if they intend to take the ISTQB Usability Tester exam, but non-certificate holders can benefit from the course.

By the end of this course, an attendee should be able to:

  • Understand the basic concepts of usability and usability testing.
  • Identify and classify the severity of usability risks and potential accessibility violations in a given product at any stage of a development cycle.
  • Cite relevant standards for usability, user experience, and accessibility and verify their implementation in a given product.
  • Set up procedures so that stated usability, user experience and accessibility goals may be verified in practice for a given product.
  • Design and monitor the implementation of a test plan for achieving stated usability, user experience and accessibility goals.
  • Explain the rationale, process and results of usability, user experience and accessibility evaluations to non-specialist stakeholders.
 
Who Should Attend?
  • Testers
  • Developers
  • Designers
  • Usability engineers
 
Pre-Qualification for the Certification Exam
This course prepares you for the ISTQB Usability Testing (CT-UT) exam. After pre-qualification is completed, students will receive an exam voucher. The exam can be taken online from home/office or at a testing center. To schedule a personal certification planning consultation with one of our Training Advocates, contact our Client Support team.
 
Prerequisites
You must have obtained an ISTQB Foundation Level Certification (CTFL) to be eligible for the Usability Testing Certification.

 

Questions? 929.777.8102 [email protected]
Course Outline
Basic Concepts
Fundamentals
  • Usability
  • User Experience Concepts
  • Accessibility
Evaluating Usability, User Experience and Accessibility
  • Usability Evaluation
  • User Experience Evaluation
  • Accessibility Evaluation
Usability Evaluation in Human-Centered Design
  • Usability Requirements
  • Agile Usability Evaluation
 
Risks in Usability, User Experience and Accessibility
Introduction
Typical Risks
  • Usability Risks
  • User Experience Risks
  • Accessibility Risks
  • Project Risks
 
Usability and Accessibility Standards
Usability Standards and Manufacturer Guidelines
  • ISO Usability Standards
  • Manufacturer Guidelines
Accessibility Standards
  • ISO Standards
  • The Web Content Accessibility Guidelines (WCAG)
  • Accessibility Legislation
 
Usability Reviews
Introduction and Approach
  • Step-By-Step Approach to Usability Reviews
  • Risks and Challenges
Types of Usability Review
  • Informal Usability Review
  • Expert Usability Review
  • Heuristic Evaluation
 
Usability Testing
Introduction
Step-By-Step Approach to Usability Testing
Prepare Usability Test
  • Usability Test Plan
  • Usability Test Script
  • Usability Test Tasks
  • Test Location
  • Usability Test Lab
  • Pilot Usability Test Session
Conduct Usability Test Sessions
Analysis of Findings
Communicate Results and Findings
  • Results
  • Usability Findings
  • Selling Findings to Stakeholders
  • Usability Test Report
  • Best Practices in Usability Test Reporting
Quality Control of a Usability Test
Challenges and Frequent Mistakes
 
User Surveys
Introduction
Step-By-Step Approach to User Surveys
Standardized Questionnaires
 
Selecting Appropriate Methods
Criteria for Selecting a Method
  • Selecting a Usability Evaluation Method
  • Selecting a User Experience Evaluation Method
  • Selecting an Accessibility Evaluation Method
 
Summary of Roles and Responsibilities
Usability Tester
Moderator and Note-Taker
Dates
Mode
Location
Event
Venue
Aug 17Aug 18, 2022
Virtual Classroom
Virtual Classroom
Anywhere
Price: $1,545 USD
Course Duration: 2 Days
Description

This specialist course is designed to teach participants the essentials of usability and how to effectively evaluate usability, user experience and accessibility. You will learn how to plan and prepare for usability testing and select the most appropriate testing location and participants. After understanding the application of usability reviews, testing and surveys you will be able to propose the most effective usability testing approach.

This course is ideal for testers experienced with the development of web-based, PC, and client-server applications, entry-level testers with an interest in usability testing, and experienced developers with a lot to a little knowledge of testing who work in UI development. Testers, test analysts, test engineers, test consultants, test managers, user acceptance testers, and software developers working on usability issues will find this course useful, informative, and fun. We suggest that attendees hold the ISTQB Foundation Level certificate, especially if they intend to take the ISTQB Usability Tester exam, but non-certificate holders can benefit from the course.

By the end of this course, an attendee should be able to:

  • Understand the basic concepts of usability and usability testing.
  • Identify and classify the severity of usability risks and potential accessibility violations in a given product at any stage of a development cycle.
  • Cite relevant standards for usability, user experience, and accessibility and verify their implementation in a given product.
  • Set up procedures so that stated usability, user experience and accessibility goals may be verified in practice for a given product.
  • Design and monitor the implementation of a test plan for achieving stated usability, user experience and accessibility goals.
  • Explain the rationale, process and results of usability, user experience and accessibility evaluations to non-specialist stakeholders.
 
Who Should Attend?
  • Testers
  • Developers
  • Designers
  • Usability engineers
 
Pre-Qualification for the Certification Exam
This course prepares you for the ISTQB Usability Testing (CT-UT) exam. After pre-qualification is completed, students will receive an exam voucher. The exam can be taken online from home/office or at a testing center. To schedule a personal certification planning consultation with one of our Training Advocates, contact our Client Support team.
 
Prerequisites
You must have obtained an ISTQB Foundation Level Certification (CTFL) to be eligible for the Usability Testing Certification.

 

Questions? 929.777.8102 [email protected]
Course Outline
Basic Concepts
Fundamentals
  • Usability
  • User Experience Concepts
  • Accessibility
Evaluating Usability, User Experience and Accessibility
  • Usability Evaluation
  • User Experience Evaluation
  • Accessibility Evaluation
Usability Evaluation in Human-Centered Design
  • Usability Requirements
  • Agile Usability Evaluation
 
Risks in Usability, User Experience and Accessibility
Introduction
Typical Risks
  • Usability Risks
  • User Experience Risks
  • Accessibility Risks
  • Project Risks
 
Usability and Accessibility Standards
Usability Standards and Manufacturer Guidelines
  • ISO Usability Standards
  • Manufacturer Guidelines
Accessibility Standards
  • ISO Standards
  • The Web Content Accessibility Guidelines (WCAG)
  • Accessibility Legislation
 
Usability Reviews
Introduction and Approach
  • Step-By-Step Approach to Usability Reviews
  • Risks and Challenges
Types of Usability Review
  • Informal Usability Review
  • Expert Usability Review
  • Heuristic Evaluation
 
Usability Testing
Introduction
Step-By-Step Approach to Usability Testing
Prepare Usability Test
  • Usability Test Plan
  • Usability Test Script
  • Usability Test Tasks
  • Test Location
  • Usability Test Lab
  • Pilot Usability Test Session
Conduct Usability Test Sessions
Analysis of Findings
Communicate Results and Findings
  • Results
  • Usability Findings
  • Selling Findings to Stakeholders
  • Usability Test Report
  • Best Practices in Usability Test Reporting
Quality Control of a Usability Test
Challenges and Frequent Mistakes
 
User Surveys
Introduction
Step-By-Step Approach to User Surveys
Standardized Questionnaires
 
Selecting Appropriate Methods
Criteria for Selecting a Method
  • Selecting a Usability Evaluation Method
  • Selecting a User Experience Evaluation Method
  • Selecting an Accessibility Evaluation Method
 
Summary of Roles and Responsibilities
Usability Tester
Moderator and Note-Taker
Class Schedule
2-Day Daily Schedule: 9:00am-5:00pm ET/6:00am-2:00pm PT
Times represent the typical daily schedule. Please confirm class schedule at registration.
 

 

Class Fee Includes
  • Exam voucher: Registration includes an ISTQB® exam voucher for participants who will take the exam in the United States. For international students, we will deduct the cost of the exam voucher, allowing these students to coordinate the exam with their ISTQB Local Member Board.
  • Easy course access: Attend training right from your computer and easily connect your audio via computer or phone. Easy and quick access fits todayís working style and eliminates expensive travel and long days in the classroom.
  • Live, expert instruction: Instructors are sought-after practitioners, highly-experienced in the industry who deliver a professional learning experience in real-time.
  • Valuable course materials: Courses cover the same professional content as our classroom training, and students have direct access to valuable materials.
  • Rich virtual learning environment: A variety of tools are built in to the learning platform to engage learners through dynamic delivery and to facilitate a multi-directional flow of information.
  • Hands-on exercises: An essential component to any learning experience is applying what you have learned. Using the latest technology, your instructor can provide hands-on exercises, group activities, and breakout sessions.
  • Real-time communication: Communicate real-time directly with the instructor. Ask questions, provide comments, and participate in the class discussions.
  • Peer interaction: Networking with peers has always been a valuable part of any classroom training. Live Virtual training gives you the opportunity to interact with and learn from the other attendees during breakout sessions, course lecture, and Q&A.
  • Small class size: Live Virtual courses are limited in small class size to ensure an opportunity for personal interaction.

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